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Spinline Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Spinline Casino. Please read them carefully before creating an account, depositing funds or playing any game. By accessing the website or using our services, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for particular games, promotions or services.

Spinline Casino operates under a Curaçao eGaming licence issued by Antillephone N.V., licence number 8048/JAZ2020-074. Player funds are held in a separate bank account, and all game RNGs are certified by GLI, eCOGRA, and BMM Testlabs.

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Spinline Casino. They apply to the website, mobile services, games, account features, promotions and other services made available through the platform. Additional terms may apply to specific products or offers. If there is any inconsistency between these terms and a specific game or promotional rule, the more specific rule may apply to that game or offer.

You must be legally permitted to access online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before using Spinline Casino. You must not use the website if online gambling is prohibited where you are located, if you are below the applicable legal gambling age, or if you are subject to a gambling exclusion or restriction that prevents you from participating.

When creating an account, you must provide information that is accurate, current and complete. You must update your details if they change. An account is generally intended for one person only and must not be shared, sold, transferred or made available to another person. You are responsible for keeping your login information confidential and for all activity carried out through your account, unless you have promptly notified us of unauthorised access.

  • You must use your own identity and personal details when registering.
  • You must not create or operate an account on behalf of another person.
  • You must not use the website for unlawful activity, fraud, money laundering or other improper purposes.
  • You must not interfere with the website, games, security systems or other users.
  • You must not use automated tools, bots, scripts or software intended to gain an unfair advantage.

We may carry out identity, age, location, payment and compliance checks. You may be asked to provide documents or information before an account can be fully activated, before funds can be withdrawn, or at another stage of the customer relationship. If requested information is not provided, is misleading, or cannot be verified, access to some or all services may be restricted while the matter is reviewed.

2. Accounts, deposits and withdrawals

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Deposits must be made for the purpose of participating in permitted games and services. You must not use Spinline Casino as a bank account, payment intermediary or way to transfer funds to another person. We may reject, reverse or review transactions that appear unusual, unauthorised or inconsistent with these terms.

You should check all transaction details before confirming a deposit or withdrawal. Any available balance, transaction record or account statement may be subject to verification and correction where an error, technical issue or unauthorised transaction has occurred. You should tell us as soon as possible if you notice activity that you do not recognise.

Withdrawal requests may be subject to account verification, applicable payment rules, game requirements and any lawful compliance checks. Funds may be returned using an approved method and may not always be sent through the same method used for a deposit. Processing times can vary depending on the payment provider, verification requirements, weekends, public holidays and other circumstances outside the website’s control.

You are responsible for ensuring that deposits and withdrawals are lawful and that any taxes, charges or reporting obligations that apply to you are dealt with appropriately. We do not guarantee that every payment method will be available to every player at all times. Payment providers may apply their own terms, fees or processing requirements.

Account closure and suspended access

You may request the closure of your account in accordance with the available account or support process. We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, activity is unlawful or suspicious, a payment has been disputed, a technical or security issue has occurred, or responsible gambling intervention is required. We may also take action where required by law or by an applicable authority.

If an account is closed or suspended, you must not attempt to create or use another account without permission. Where permitted by law, we may retain relevant account records and information for legal, regulatory, security and responsible gambling purposes. Any treatment of remaining funds will depend on the reason for the action, the outcome of checks and applicable legal requirements.

3. Games, promotions and responsible gambling

Games are provided for entertainment. Each game may have its own rules, paytable, stake options, features and conditions. You should review those details before placing a wager. Game results are determined by the relevant game system and, where applicable, random outcomes. We do not guarantee that a particular game, feature, result or level of return will be available.

A wager is normally treated as accepted when it is recorded by the game or platform. You should confirm that the stake and game selection are correct before placing a wager. Wagers may be cancelled, voided or reviewed where there is a technical failure, pricing or display error, suspected manipulation, interrupted connection, duplicate transaction or other circumstance that affects the integrity of the service.

Promotions, bonuses, competitions and rewards are subject to their own terms. These terms may set out eligibility, activation, expiry, contribution rules, wagering requirements, qualifying games, maximum or minimum amounts and other conditions. You should read the applicable offer rules before accepting or using an offer. An offer may be changed, withdrawn or limited where permitted by law, including where misuse or abuse is suspected.

Gambling involves the risk of losing money and should be treated as paid entertainment, not as a way to earn income or solve financial problems. Set a budget before playing and never wager more than you can afford to lose. Avoid gambling when upset, tired, under the influence of alcohol or other substances, or when gambling is affecting your responsibilities and relationships.

  • Set personal spending and time limits before you start.
  • Take regular breaks and keep track of your gambling activity.
  • Do not chase losses or increase stakes to recover money.
  • Do not borrow money or use funds needed for essentials.
  • Use available cooling-off, self-exclusion or account restriction tools if gambling is no longer enjoyable or controlled.
  • Seek independent help if gambling is causing concern for you or someone close to you.

We may use responsible gambling information and account activity to identify potential risk and offer support or restrictions. Responsible gambling tools may not prevent every form of gambling, so you should also take personal steps to protect yourself. If you request self-exclusion or another restriction, do not attempt to bypass it by opening another account.